BUSINESS VOICE

ELEVATE YOUR BUSINESS COMMUNICATIONS

Whether your business needs a single line or an advanced communications setup, HBC has you covered. Elevate your communications with HBC’s VoIP network—a seamless solution for customer and colleague interactions.

HBC IP Phone System Advantages:

  • Hosted & Fully Managed by HBC
  • Do-it-Yourself Feature Management
  • Infrastructure that Grows with Your Business
  • In-Network Upgrades
  • Industry-Leading Phones
  • Premium Support from HBC Business Solutions

All Inclusive

Focus on growing your business and leave the technical details to our experts. Professional installation, setup, and training are included.

No Equipment Costs

Get a comprehensive business phone setup with advanced calling features and superior call quality—all included with your service.

Customize & Control

We put the power in your hands with an easy, do-it-yourself feature management portal. Tailor calling features to individuals or groups.

Auto Attendant

Automate incoming call handling, routing, and menu setup to save time and money and ensure efficient customer service.

Flexibility & Mobility

Quick-dial colleagues, setup call forwarding, create ring groups with Find Me Follow Me, and access your Voicemail from anywhere.

Advanced Voice Service & Features

Voice over Internet Protocol (VoIP) is a technology that enables users to make and receive calls over the Internet, eliminating the need for traditional analog phone lines. VoIP phone systems offer increased flexibility, allowing seamless call management on various devices such as smartphones, computers, and desk phones. This not only reduces hardware and labor expenses but also facilitates remote work for employees.

  • 3-Way Calling
  • Account Codes
  • Anonymous Call Rejection
  • Automatic Callback
  • Call Forwarding
  • Call Reminder
  • Call Screening
  • Call Waiting
  • Caller ID
  • Find Me Follow Me
  • Non-Listed/Published Number
  • Repeat Dialing
  • Selective Call Acceptance
  • SimRing
  • Voicemail

  • Call Management Portal
  • Call Forwarding
  • Find Me Follow Me
  • SimRing
  • VM2-Go (Voicemail 2-Go)
  • 3-Way Calling
  • Call Park
  • Call Transfer
  • Caller ID
  • Music on Hold

The Call Management Portal (CommPortal) allows you to access and manage your Voicemail and calling features with an easy-to-use online portal. View incoming calls, listen to messages, create contact lists, set up forwarding and screening options, and manage account settings on the go.

CommPortal Support Videos

CommPortal BG (Business Group) Admin is the administrative management portal to configure your IP Phone system. Create users, manage lines, reset passwords, assign equipment, configure Auto Attendant, add extensions, create hunt groups, and more.

CommPortal BG Admin Support Videos

Entertain your customers or educate them about your latest offers to make waiting on hold just a little more pleasant.

Get flexible and reliable automated call handling by upgrading to Premium Attendant. Similar to a live operator, hosted attendant services direct incoming callers to the appropriate department or employee. By managing all of your businesses’ incoming calls, an attendant can save your business time, and ensure your customers’ calls are handled efficiently, 24 hours a day, 7 days a week.

  • Make & Receive Calls Over Cellular & WiFi (Soft Phone)
  • Seamlessly Move Calls Between Devices
  • Mid-Call Features Including Transfer, Park, & Hold
  • Contact Integration
  • Mobile Compatibility with iOS & Android OS
  • Desktop & Laptop Compatibility with Windows & MacOS

Learn More

HBC’s Virtual Fax service is a quick, convenient, and secure way to send and receive faxes by email, online, or mobile devices. Virtual Fax features an easy-to-use web portal that eliminates the need for traditional phone lines and bulky fax machines—making it the perfect solution for modern working professionals.

Fax from Anywhere
Send and receive faxes on your Mac, PC, or mobile devices. All incoming faxes are sent directly your email as a PDF file attachment.

Convenient & Secure
Manage multiple fax numbers and users through a single interface. Data sent and received is HIPAA compliant.

Save Money
Save money by eliminating the need for costly fax machines, fax phone lines, toner, paper, setup fees, and maintenance costs.

With HBC’s Virtual Phone, you get a local business phone number with a listing in the phone book and advanced voicemail functionality—without the cost of a traditional phone line.

Virtual Phone provides hassle-free access to message retrieval through the online Call Management Portal and setup is fast and easy!

Contact your local Account Executive to get started!